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The claims service your clients want.

We handle your insurance claims in-house.

So, if there is a problem at claim time you can pick up the phone and call one of our underwriters. We’ll problem solve it with you there and then on the phone. It gives you a fast, flexible, and fair answer there and then.

How to make a claim

Correct completion of these forms will assist us to make accurate and faster decisions regarding our customers’ claim for benefits and ensure that where benefits are payable that they reach our customers in a timely manner. Incomplete claim forms will be returned for completion, leading to assessment delays.

How to lodge a Corporate Travel Claim Form – lodged claim on CSN portal https://travel.csnet.com.au or send claim form through to claims@csnet.com.au

How to lodge an Accident and Sickness claim form – complete the relevant claim form and send to enquiries@afainsurance.com

Phone: 02 9259 8222

Email: claims@afainsurance.com

Group 420

We’re not just a business we’re family…